How to Migrate Recordings from Techsmith Relay to Panopto

Migration process from Techsmith Relay to Panopto


No problem, the recordings you have made in Techsmith Relay will remain in place and links to them are still valid. You can add them to your eClass by copying the web address when viewing the video. Follow our instructions on how to add a web link to your course. The instructions below are intended for those who want to import their recordings into Panopto to make use of the features it provides, such as allowing students to discuss, adding quizzing, visibility of usage stats and much more. 

Migrating your videos from Techsmith Relay to Panopto is a two-step process, first you need to download your videos from Techsmith Relay, then you need to upload the videos to Panopto. Please see below for step-by-step instructions on complete the migration process.


IMPORTANT: If you have content from before May, 2020

The TechSmith Relay service was severely impacted by the Cyber Attack in May, 2020. Consequently, your content cannot be accessed in the way we prescribe below, as the database that referenced all past links in your account could not be recovered.

Luckily the videos and their links were never affected by the Cyber Attack. Therefore you can still access your content through saved links from outside of TechSmith Relay, for example: In your eClass courses or in the confirmation emails you would have received upon successful completion of your video's processing.

The only links you will find in TechSmith Relay will be those that you made through TechSmith Relay, AFTER May, 2020. For those, the method below will work.

Please reach out to us at so that we can provide you with a list of links to all of your videos prior to May, 2020.

Download your videos from Techsmith Relay

  1. Log into your Techsmith Relay library:
  2. Click on the Presentations tab
  3. Select Presentation list from the drop-down menu
  4. Click View in front of MP4 with Smart Player (720p) for the video you wish to download
  5. Play the video
  6. While the video is playing, right-click anywhere on the video and select Save video as... from the drop-down menu
  7. Save the video to your computer.

There are two possibilities with regards to uploading videos to Panopto:

  • To an eClass course to for sharing with enrolled students 
  • To Panopto's My Folder (for archiving)

Upload to eClass

To share the videos in an eClass course, make sure you have a Panopto block in a provisioned course set up. Log into the eClass course and:

  1.  In the Panopto block, click on Course Settings:
  2. You will be brought to the Course settings in Panopto - you can look these settings over and/or close the window to gain access to the course's folder
  3. In the course folder, you may simply drag and drop the videos 

    or click on Create and from there, Upload media.
  4. You will see the video appear in the folder - it may take some time to process.

    You will now see the video in the course's Panopto block (you may need to refresh the page). Students will also be able to see any video(s) here:

  5. Repeat this process per video as required.


Upload to My Folder

If you plan on archiving videos or sharing ad hoc, uploading to your My Folder within Panopto is the simplest solution. In order to upload the video to your My Folder:

  1.  Navigate to
  2.  Click on My Folder on the left pane:
    1. You may add a subfolder here if you wish to organize your videos.
  3. You can either drag and drop your video, or click on Create and then Upload media and select it from your device.
  4. You will now have access to the videos when you log into Panopto. If you wish to share the video, hover over it and click on Settings:

    1. Click on Share in the lefthand menu. You can add people and groups manually from the top line input text box, or you can click on the blue Change link shown below:
    2. The default will be Restricted, however if you change it to any of the other two options;
      You'll be able to use the Copy Link button to obtain the link:

    3. Finally, send the link to the desired recipients. 


Additional Resources

Panopto's instructions for uploading can be found here here.






Was this article helpful?

Can't find what you are looking for?

Get in touch