If your students have reported that they are unable to see their grades, there could be several possible reasons. Gradebook and grade items such as assignments, quizzes can be configured to hide/display grades in a number of different ways. We have provided information below that will guide you to identify the problem.
If your students are reporting that they do not see the link in the left navigation to open their gradebook at all, you might have changed the course settings to hide the gradebook from your students. You can control whether your students can access their gradebook at all. By default, this is set to be visible, meaning your students can access the gradebook and see any marks that not hidden from them. To show/hide the gradebook from your students, follow the steps below:
If your students do not know where to click to access their grades, it would be helpful to give them information on where they can find the link to access the gradebook. This is particularly true if some can access the gradebook while others cannot. For your students to view grades:
If the students are able to see some grades but not a particular graded activity, check to see if the activity is hidden from students. Hiding a graded activity on your course home page will hide its grade from student. To unhide a graded activity:
Activities can be restricted to one or more students using Restrict Access settings. When the graded activity is restricted and also hidden, students cannot see the grade for the activity. Making the activity visible and unrestricted, therefore making it widely available will allow students to see the grade for the activity.
Turnitin assignment grades are controlled by Post date. This determines when a student can access their grades and/or feedback. Before the Post date, students cannot see the grades or feedback you have provided either within the assignment or in the gradebook. If you want your students to see the grades immediately, change the Post date to set the date and time to today's date.
Visibility of quiz grades are controlled by the options available under the Review options in the quiz settings. Under the review options section, in the column Later, while the quiz is still open or After the quiz is closed, enabling checkbox next to Marks will display the quiz grades to your students. Options under Later, while the quiz is still open is relevant if there is no end date for the quiz, meaning the quiz never closes, otherwise you should enable checkbox for under After the quiz is closed column to make the quiz marks visible to your students.
If the students can see grades for some grade items and not others, some of them may have been hidden in the gradebook. Marks in a hidden item, typically appear light grey. To unhide them: