Student FAQ

  1. How do I access my eClass Course?

    Login to eClass You'll need a Passport York username and password to login to eClass.   Students: Setting up...

  2. Not seeing all of your courses?

    There are a few reasons you might not see the list of courses you are expecting to see. Your...

  3. How do I use the Mobile App?

    Using the official Moodle app, you will be able to connect to: View course materials, even when offline. Participate...

  4. How to see past courses on Moodle

    If your Instructor has decided to make your past courses available to you, you can access them by using...

  5. How do I change my password in eClass?

    Access to eClass requires a Passport York username and password.  If you have forgotten your username and/or password, or...

  6. How to change my email notification settings

    Notification emails are used to alert you about events in eClass, but sometimes you might find you are getting...

  7. How do I change my email address in eClass?

    You can change your email address through your eClass profile. It is important to set a valid email address...

  8. How to view my grades

    As a student you have access to view any grades published by the course instructor. You have the options...

  9. How do I receive forum notifications by email?

    To receive forum notifications by email, you must subscribe to forums by. Subscribing to forums allows you to receive...

  10. How do I remove a posting from the forum?

    Once you have created a forum posting, you have 15 minutes to either delete or make changes to it....

  11. How can I stop all e-mail notifications?

    E-mails are an essential part of the way Moodle works. They are used to keep you up to date...

  12. How to submit an Assignment

    The Assignment module functions like an online Dropbox to submit your work through eClass. Your instructor can then choose...

  13. How to connect to a Zoom meeting

    You have a Zoom meeting to attend. What now? Either you have been invited to a meeting directly, or...

  14. How to enter a Chat room

    The Chat feature allows you to communicate synchronously with the instructor and other student participants in your eClass course. If...

  15. How do I change my name in eClass

      This will only change your name in eClass, the change will not be implemented in any other University...

  16. Why am I stuck on the profile page?

    If you can't get past your eClass profile page, it is an indication that your profile is missing your...

  17. FAQ's Taking a quiz

    We encourage you to print or save the following troubleshooting guide before your exam just in case your computer/internet...

  18. How to access my Crowdmark assignment

    If your instructor has setup a Crowdmark assignment in your eClass course, an account is created for you when...

  19. I'm being asked for a bypass code at login, where do I get one?

    If you are prompted to enter a bypass code, please click "Add a new device" and follow the prompts...

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